General

The Basics

What is the stock answer to all questions your assistant has no answer for?
Standard Answer: Unfortunately I do not know the answer to your question. Let me contact the host and have them get back in touch with shortly.
Shared Responses

Is your property or any of it's spaces shared with others?
Is your property shared with other guests or with the owner?
What spaces are shared with other guests?

Standard Answer: No, the property is not shared with anyone else , and you will have it all to yourselves during your stay.
Custom Answer: Yes, the _________ is shared with ____________. The ________ spaces are shared.
Amount of Guests

How many guests can stay at the property?
What is the max number of guests that can be at the property?
Can we have additional guests over during the day if they are not staying the night?

Custom Answer: The maximum number of guests that are allowed to stay at the home is ____ during your stay. We do allow/do not allow additional guests at the home if they are not staying overnight and it does not exceed the ____ maximum guests allowed in the listing.
Why does the price of my reservation go up when I add to the number of guests?
Standard Answer: I order to keep our prices lower for smaller groups of people, and because less people obviously use less supplies, etc., we have a base rate for fewer guests and add a small amount when the number of guests exceeds the base occupancy.
Bedrooms

How many bedrooms are there?
What size are the bedrooms?
What are the sizes of beds in the property?

Custom Answer: There are a total of ____ bedrooms at the home that are pretty small/medium/large. Bedroom ____ has a _____ bed, bedroom ___ has a ______ bed, etc.
Beds

How many total beds are there?
Do you provide extra cots or air mattresses?

Custom Answer: There are a toal of ____ beds at the home. There are _______ in the bedrooms and ______ more in the __________. The ones in the ________ are ________. We do/do not offer ________________.
Living Area

Are there any pull out beds in the living area?
Where are the linens and pillows for the pull out beds?

Custom Answer: There are/are no pull out bed in the _________ area at the home. You will find the bedding for it/them __________.

INNtelligence.AI helps motel and short term rental owners save time and money through automated responses and ticket generation for prospective and current guests.