Save Time. Save Money. Reduce Stress.
Grow Your Business
All too often, owners of short term rentals, motels and hotels end up bogged down in the minutia of answering the same questions over and over and over. This is a giant waste of time, resources and a huge opportunity cost in business.
Direct In-App Messaging: INNtelligence AI is the only solution that allows for your guest to get direct, fast and accurate automated communication directly while in the Airbnb and VRBO app.
Fast and Accurate Answers: Guests get their questions answered faster, reducing frustration and allowing them to proceed with their stay (or potential stay) as planned.
Faster Response to Urgent Needs: With INNtelligence AI’s automated workflows, guests have their needs taken care of promptly, creating a better experience.
Direct In-App Messaging: INNtelligence AI is the only solution that allows for your guest to get direct, fast and accurate automated communication directly while in the Airbnb and VRBO app.
Reduces Headaches and Repetitive Tasks: Our system answers questions directly inside of the Airbnb and VRBO apps in a timely manner, providing guests with timely and accurate answers while allowing you to focus on the more important tasks with running and growing your business.
Automated Task Management: Gone are the days of having to manually notify your team of early check ins to prepare rooms, notify your handyman of issues, or other items that require labor with you having to schedule it. INNtelligence automatically sends out the notices via email to the appropriate parties, all according to the specific circumstances that you prefer.
We’ve created INNtelligence.AI for the simple reason that answering the same questions over and over again is timely, costly and quite frankly a frustrating aspect of managing our properties. INNtelligence.AI solves this problem without sacrificing quality.
Answering Your Guests Questions
INNtellilgence.AI is synced with your Hostfully account to directly answer the common and uncommon questions your guests ask, directly inside of the Airbnb and VRBO apps. Not via email, or on your website (although this is available as well) but directly through the messenger aspects of the apps.
Common questions that you probably answer all the time, such as:
- Do you offer early check in?
- Is the pool heated?
- We need a late checkout, how much is it?
- How many vehicles can I have for parking?
- The internet is not working?
- We will be arriving late and want to make sure we will be able to check in then?
- Can we park on the property before check in?
- I lost my reservation?
- Do you offer longer stay discounts?
These are just a small handful of the questions that INNtelligence.AI will be able to automatically answer for you, along with generating the work order associated with it if desired.
During your onboarding, your account manager will work with you customize the responses to over 200 of our most common questions – the INNtelligence.AI Top 200 – while also discussing the unique features of your properties to assure that INNtelligence.AI is as effective as possible right at the start.
This is an easy and seamless process, one that INNtelligence.AI takes great pride in, as we realize the importance of accurate and appropriate answers as if you were providing them yourself.
As part of INNtelligence.AI’s ongoing effort to quality, improvement and communication, each month you will be provided with the opportunity for a one-on-one review of how your INNtelligence.AI account is handling your guests.
A detailed report with questions and answers is generated, allowing you and your account manager to review and improve the guest experience. Some answers may need to be tweaked and/or changed, while other questions – while extremely unique and not common at all – can have the appropriate answers entered in case they occur again.
Have more questions? Check out our FAQ page HERE.
Additional Features
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